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“Past due”: what customers see and how to fix it
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Getting started
Hours & time off
Settings
Billing
“Past due”: what customers see and how to fix it

Billing

Trials, plans, cards, invoices, and what happens if payment fails.

“Past due”: what customers see and how to fix it

Why online booking switches off when a payment fails, what your customers see, and how to turn it back on.

Still stuck?

Send us the details and we will take a look. Including your booking link and the date and time you are asking about gets you a faster answer.

Contact supportsupport@bookerflow.ca

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Policies last updated July 25, 2026.

BookerFlow provides scheduling software to businesses. Each business is the service provider to its customers.

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