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BookerFlow sends customer booking confirmations. Settings control which business and staff details appear in supported messages, and whether the owner receives copies of staff booking notifications.
Review notification settings
Open Settings → Notifications to review email branding and staff booking alerts.
- 1
Check customer email presentation
Review the customer confirmation preview and choose which supported business details appear, such as your logo, address, contact details, and staff details.
- 2
Check staff booking alerts
For team bookings, review Also email me a copy of every staff booking notification if you want the owner account to receive those messages.
- 3
Ask the customer to check their inbox
If a customer cannot find a confirmation, ask them to check spam or junk and verify the email address entered during booking.
Messages still missing?
Contact support with the booking date, business name, message type, and recipient address. Never include a password, sign-in link, or verification code.