On this page
Use this guide to understand the steps customers follow on your public BookerFlow page. The exact screens depend on the business’s booking settings.
Complete an online booking
The booking page shows the business’s services and available appointment times. A time can become unavailable while you complete the form, so submit the request to confirm it.
- 1
Open the business booking link
Choose the link shared by the business. Check the business name and contact details before booking.
- 2
Choose a service and staff member
Select a service. If the business allows customer staff selection, choose an eligible team member; otherwise BookerFlow assigns an available person.
- 3
Choose a date and time
Pick an available slot. Times follow the business’s timezone. If you cannot find a suitable time, contact the business.
- 4
Enter your contact details
Complete the requested fields. If a text reminder consent option appears, choose it according to your preference. If phone verification is enabled, enter the code sent to your phone; never share that code with anyone.
- 5
Submit and check the result
Submit the booking request. The page will confirm an instant booking or explain that the business owner needs to approve it. A request awaiting approval is not yet confirmed.
- 6
Keep the confirmation
Check your email for the booking details and Manage appointment link. That link lets you reschedule or cancel when the business’s rules allow it.