On this page
The public page only offers active services that are available for online booking. Staff availability also depends on active status and working hours.
Check the service
Open Services in the dashboard and find the service.
- 1
Confirm the service is active
Edit the service and check that it has not been deactivated.
- 2
Check its online visibility
The Services screen shows services that are visible to customers and services hidden from the booking page. Review the service’s visibility setting.
- 3
Check staff and hours
If customers cannot find a time, confirm that an active staff member can provide the service and has working hours for the requested date.
- 4
Preview as a customer
Open Booking page → View live page and check the public customer flow.
Still missing?
Check that online booking is enabled in Settings → Booking rules. Also confirm that your booking window includes the date customers are checking.