On this page
Working hours determine when a staff member can be offered for appointments. A staff member needs suitable hours for customers to find available times.
Edit working hours
Open Working hours from the dashboard. The page shows each staff member’s schedule.
- 1
Choose a staff member
Select the person whose schedule you want to update.
- 2
Set the days and times
Enter the working periods when that staff member can take appointments, then save.
- 3
Review the booking page
Check a date that falls within the new hours and confirm the expected times are available.
Check service eligibility and customer staff selection
A staff member must be active and assigned to the service to be bookable for it. Settings → Booking rules includes Let customers choose a specific staff member. When this is off, customers choose a service, day, and time, and BookerFlow assigns an available team member automatically. When it is on, customers can choose an eligible staff member.
Appointment duration, preparation, cleanup, existing appointments, and booking rules also affect availability.