Your card, invoices, and cancelling

BookerFlow never sees or stores your full card number. Payment details are held by Stripe, our payment provider, and the Billing page opens their secure portal when you need to change something.

That is why the buttons take you off to another site and back again — it is working as intended, and it means a breach of BookerFlow could never expose your card.

1. 1

   Step 1: Open Billing, then Manage billing in Stripe

2. 2

   Step 2: Add or replace the card

   If the old one simply expired, updating the expiry and security code is enough.

3. 3

   Step 3: Come back and reload the Billing page

   The new payment method shows within a moment or two.

Recent invoices are listed on the Billing page, and the full history — with downloadable PDFs for your bookkeeping — is in the Stripe portal.

Each invoice shows the plan and any extras, such as additional staff places or SMS top-up packs, for that billing period.

Cancellation is handled through the Stripe portal from the same Billing page. Your subscription then runs to the end of the period you have already paid for, and the Billing page shows the date it ends rather than a renewal date.

Until that date, nothing changes — customers can still book as normal.